Landscape Lighting Repair & How To Troubleshoot

repairing led landscape lighting

Repairing your lighting system can be a headache. At the very least! In this post, we will discuss some of the issues that can lead to a failed lighting system, and why they can be difficult to troubleshoot.

Why Are My Lights Not Turning On?

This is a problem that can have many solutions. Usually, it’s best to check to see if your transformer has power before proceeding any further.

If your transformer does have power, and the lights still aren’t turning on, there may be
a short causing the transformer to shut off. There should be a toggle switch or a fuse stat inside the transformer. Check to make sure the toggle switch is in the correct position, or see if your fuse stat is blown. If your toggle switch has flipped itself to the off position, or if your fuse stat has blown, it’s because there is a short somewhere in the system.

What is a Short?

A short happens when there is an arc in the system. You’ll notice that direct burial wire used to power your lighting system has two wires. Arcing occurs when the currents passing through these two wires come into contact with one another. There are several reasons this can occur.

What commonly causes a short? Where does arcing occur?

A cut wire
A bad, wet, corroded, or otherwise damaged socket
A failed wire connection
Frayed wires
Places where the system has been exposed to moisture
Places where wires have been stretched by tree roots, or rubbed against rocks

Why are shorts difficult to troubleshoot?

There are two major reasons. Shorts can occur in strange places, and they can occur in multiple places simultaneously.

It can be frustrating to discover that the short was happening in an odd place it shouldn’t have been. It’s even more frustrating when you discover that the system is still being tripped by something else after you fix the first problem.

How do you reduce the likelihood of your system tripping?

The best way to reduce problems in your system is to make sure it’s installed correctly in the first place. Using well engineered fixtures, quality components, and bulletproof wire connections will ensure you have a system built to last.

Getting your lighting system to turn on and stay on are two different things. If you are having trouble with your lights, inspect them carefully. What kind of condition is your lighting system in?

Why should I consider an outdoor lighting repair professional?

Unless you know a bit about electrical systems or have the tools and abilities to rewire the system where necessary, it is always best to call in a professional repair technician to handle the job.

Our trained repair technicians are experts when it comes to repairing broken fixtures, replacing blown bulbs, fixing electrical timer issues, cleaning fixtures, and plenty more. These are all skills of varying difficulties that you don’t need to teach yourself.

Custom Lighting of America offers an Annual Maintenance Plan for both Halogen and LED systems, individual service calls for accidental damages, and options for servicing, rehabbing, or upgrading systems installed by other contractors.

System not working? Give Harold a call @ 561.204.3000

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3 Practical Ways to Light Up Your Landscape with Spice

Nothing else enhances your garden or yard at night better than LED landscape lighting. It provides an ambient effect to trees, shrubs and flowers. Garden lighting also has a practical side. [Read more…]

The Beauty of Bollard Lights for 2018 Drama and Fun!

led landscape lighting west palm beach

Bollards were originally used to tie up ships at dockside. Today bollards regularly grace all kinds of landscaping projects.

Bollard style lights produce dramatic shadow patterns, adding excitement and fun to your landscape lighting plans. The decorative cutouts project striking patterns onto the ground when combined with appropriate LED lamps.

A new way of thinking about landscape lighting

Bollard lights are one of the most popular options for keeping pathways well lit. They are durable fixtures that also work well on terraces and near entrances, where extra illumination is needed. Casting glare-free down light, bollards allow for guests to move through your outdoor paths without fear of falling or tripping.

Custom Lighting of America has a robust line of bollard lighting solutions in a variety of materials and shapes. Our bollards provide uniform light spread with control to minimize light pollution. Other appealing factors include durable weather and vandal-resistant casings plus an easy to install design.

All of the bollards below are powered by two watts of warm-hued, energy saving 12-volt LED technology.  LEDs produce a higher quality of light while reducing energy and maintenance.

Bollards are  available in 25-inch and 42-inch versions. They anchor securely to decks or concrete. Mounting hardware is included and a lawn-stake mounting base is available.  Our bollards come in a variety of powdered-coated colors with one or more blacked-out sides. Designs on all four sides are standard.

led bollard lights landscape lighting palm beach

Want to add some excitement and distinctive lighting to your landscape?

Give Harold a call at  561.204.3000 or fill out our consultation form here. One of our lighting experts will do a free consult and evaluation on your lighting today.

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Easy Preventative Ways to Maintain Your Landscape Lighting

Just like a car, maintenance for lighting will always be ongoing. It starts with preventative measures.

Plant Placement

Where you place your new plants, flowers & greenery can have an effect on the performance of your lights. Be careful not to place new plants in front of or too close to your lighting fixtures. Sometimes it can be easy to forget that the small plant you just put in your garden won’t be small forever. Plants can quickly over grow and obscure your fixtures.

Trees

When you have a down light mounted in the tree, its best to have your lighting specialists come relocate it for you. If the tree is cut down without removing the fixture first, the fixture could be damaged.

Make sure that your fixture placement is allowing for eventual tree growth. If your fixtures are located too close to this type of tree, they will be enveloped by tree branches in just a year or two.

Keep LED Lamps Dry

The biggest threat to your landscape lighting system is moisture.

If moisture somehow enters the fixture, it needs to be addressed right away. Putting this off can eventually lead to water build up and corrosion inside the fixture. Water damage will lead to failure of an LED lamp faster than anything else.

Moisture can be detected by the presence of a small amount of condensation on the inside of the lens.

Retrofitting LED

This is the best kind preventative maintenance! Retrofitting your old halogen system with an LED upgrade. Halogen lamps burn out every year or so and will have to continually be replaced. LED bulbs are different. You will most likely have to replace an LED lamp after 15 – 20 years.

Annual Service

Having Custom Lighting of America’s team come out once a year to service your system is a highly recommended preventative measure.

They will check the entire system, including:

  • Transformer – timers set correctly, blocks securely fastened, photocells and line balances checked.
  • Fixtures – lenses will be scrubbed and scraped clean, vegetation will be trimmed back and cleaned up.
  • Each LED is examined during the annual maintenance service. If one is found faulty (if it has a burned out diode or other issue) it will be replaced under its warranty.
  • Wire – All exposed wire reburied.

Why Servicing Your System Is Important

Servicing your system and keeping it maintained is the key to ensuring that you will continue to enjoy it. If you wait a long time or just simply keep putting off servicing your system, it will require a lot more work and time to get everything back to the condition it was in when the system was first installed.

If you think your landscape lighting system is in need of a tune up or servicing,  call Harold at  561.204.3000 or fill out our consultation form here. One of our lighting experts will do a free consult and evaluation on your lighting today.

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